Rossi Sedie Artigiane - Italian Handcrafted Chairs

Rossi Sedie Artigiane (Rossi Artisan Chairs) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our site. We are located at 12 Via Galileo Galilei, 50122 Florence, Tuscany, Italy.

Information We Collect

We collect information you provide directly to us. For example, we collect information when you:

Make a Purchase: When you purchase furniture, design services, upholstery, restoration work, or custom chairs from us, we collect your name, billing address, shipping address, and payment information.
Contact Us: When you contact us with inquiries, we collect your name, email address, and any information you choose to provide in your message.
Sign Up for Our Newsletter: If you sign up for our newsletter, we collect your email address.
Browse Our Site: We automatically collect certain information about your visit to our site, such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times when you accessed our site. We may use cookies, web beacons, and other tracking technologies to collect this information.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: We use your information to fulfill your orders, provide customer support, process payments, and operate our site. We also use your information to improve our site, personalize your experience, and develop new products and services.
To Communicate With You: We use your information to respond to your inquiries, send you newsletters and promotional materials, and provide you with updates about our products and services.
To Prevent Fraud and Abuse: We use your information to detect, prevent, and investigate fraud, security breaches, and other potentially harmful activities.
To Comply With Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We share your information with third-party service providers who help us operate our site, process payments, deliver orders, send emails, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Other Parties: We may share your information with other parties with your consent or as otherwise permitted by law.

Legal Basis for Processing

Our legal basis for processing your personal data depends on the specific context in which we collect it. Generally, we process your personal data on the following grounds:

Contractual Necessity: We process your personal data when it is necessary to perform a contract with you, such as fulfilling your order or providing you with our services.
Legitimate Interests: We process your personal data when we have a legitimate interest in doing so, such as improving our site, personalizing your experience, and sending you marketing communications.
Consent: We process your personal data when you have given us your consent to do so, such as when you sign up for our newsletter.
Legal Obligation: We process your personal data when we are required to do so by law.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to have inaccurate or incomplete personal data corrected.
Right to Erasure: You have the right to have your personal data erased under certain circumstances.
Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at 12 Via Galileo Galilei, 50122 Florence, Tuscany, Italy.

Data Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include using encryption, firewalls, and secure servers.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of protection for your personal data as your country of residence. We will take appropriate measures to protect your information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site.

If you have any questions about this Privacy Policy, please contact us at 12 Via Galileo Galilei, 50122 Florence, Tuscany, Italy.